I wonder why many shop owners are harsh to their customers

The only thing I don't like about the owner of U.D beauty salon is that she don't know how to talk to her customers, she always talk to them rudely anytime they offend her forgetting that customers are always right in anything they do. She does her work very nice and fast but not good in times of talking to customers.

Its that a sign of pride and arrogance or what? I don't just understand. As for me, i dont think i can still patronize such an individual.

Thanks for the information. But if she can permit, i suggest that you inform her about steem. What do you think?