Spotlight on poloniex: Poloniex Trollbox | Live user chat
I have done my research I have seen that Poloniex had a bad reputation with customer service.
So, I wonder what went wrong with this exchanger, was it true or was it some sort of rivalry attack on marketing? Some even have reviewed that they have not been contacted by Polonix for almost for 90days.
How can we trust such an exchanger! So I dig deep. To my surprise it was correct 😱
But hang on..
Poloniex was one of the most famous platform and the largest altcoin exchange in terms of volume back in 2017. With growing popularity, many new users were signed up and trading volumes got skyrocketed.
” Since January, we’ve seen an increase of more than 600% active traders online and regularly process 640% more transactions than we did merely 4 months ago.”
Poloniex couldn’t scale up the operation in the face of heightened demand. They have had an amazing facility for its users “TROLLBOX” (live user chat). This trollbox had always been filled with support tickets and become a “Complaining Area” due to support tickets tacking too long to get resolved. Finally, Poloniex moderators had to suspend the service indefinitely.
So, what is this “Trollbox” & why it is important?
First of all, we have to understand that the trollbox is not a forum for support. If you need any support Poloniex website has this support section for you. Make sure to scroll down a little bit and then this button will appear at the bottom right corner.
Trollbox is the place where its users can come together and chat about the latest topics in cryptocurrency blockchain and their trading experiences. It’s a real-time chat room. Since users are from all over the world they can share experiences, stories and may even make friends. So, it’s basically a tool for the people who are passionate about crypto and a love for Poloniex.
Poloniex has evolved. Trollbox is back! 😎
They have identified what mistake they have done and they brought the service back in operation in 2020 with some Trollbox Community Standards.
No hate speech
No spamming
No Personal Information
No attempts to manipulate the market
Language
Control of Links
Keep it legal
Where can we find it?
Very simple. Log into the Poloniex exchanger. From the main page go to "EXCHANGER" on the top left right, there you will arrive at coin trading page and find the troll box at the bottom right hand side click "Trollbox".
Click "CREATE USERNAME"
You will see Poloniex community standards or rules, check it and you may agree in order to proceed by clicking "I AGREE".
Create the user name and click START TROLLIN'
Enjoy the service.
Cc:-
@steemitblog
@steemcurator01
@steemcurator02
The post payout is set to "Power Up 100%".
▶️ ▶️ Thank you for reading my post ◀️◀️
#poloniexspotlight #steemcryptochallenge #india #crypto #nigeria