(Let's not lie if you are asked. If it's bad, it's bad.) Exactly, some people get upset because they are told the truth, if they DO NOT want to receive a sincere answer, then they should NOT ask, people who say everything is fine lie, I DO NOT like this, I prefer that they tell me Felipe that is very badly done, my answer is OK I can do better, we must take things with a positive attitude, no negativity
I agree. What's the point in asking if you are not interested in hearing the answer. I would like to know if my food sucks and why no one likes to visit my restaurant. Thanks for stopping by.
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You can make a survey, you can subtly ask the diners what they would like to change in this restaurant, it is a very subtle question but the answer will be sincere