WhatsApp support Threads characteristic to quickly be available on Android, iOS: here's what it will do

WhatsApp is presently running on a brand new ‘support Chat Threads’ characteristic, so as to permit customers to document their issues.

WhatsApp continuously works on bringing increasingly beneficial capabilities. It has currently started trying out out a brand new feature in which the customers may be capable of chat with the messaging platform itself on the way to file any insects. The characteristic is presently being examined internally and it ought to be made to be had to the hundreds soon.

In step with a record by means of WABetaInfo, the function will be known as ‘guide Chat Threads’ and it's miles currently being examined on Android and iOS structures. The feature could be made available in an upcoming update of the app.

Much like other chats, aid Threads can also be quit-to-end encrypted allowing customers to talk with the support team in a safer surroundings. As per the screenshots shared by WABetaInfo on Twitter, the aid Threads could be initiated in an entire new chat window. Those chats could be closed after the issue is resolved.