Why my computer does not recognize a Garmin?
Though you can manipulate Garmin maps waypoints, routes, maps, and files on your Garmin GPS device, it is more efficient if you connect your GPS device to a computer and use the BaseCamp Software of Garmin for the purpose.
Sometimes, you may see that your computer is not able to recognize your Garmin GPS device. For such a situation, we have a few different resolving methods which may help you to fix up this issue.
By Quick Fixes
In case your computer is not able to recognize your Garmin device, then you are required to unplug your GPS and just switch it off. Switch it back on again and plug in the USB cable to your device.
Further, plug in the USB cable back to the computer. Your Garmin GPS device must display a picture of a GPS attached with a tower. Also, you would be able to see that picture on your PC.
If you are working on the Windows 8 system, then swipe in from the right and utilize the search function in order to find “This Computer”.
Whenever you run the program, your Garmin GPS device will be shown as an external device. While, if you are a Mac user, it will be displayed as an icon on your desktop labeled as “GARMIN”.
Some Other things to try
In case your computer is still not able to find the GPS device after rebooting it, there are some other things that you can try. First of all, you need to directly plug in your device to the computer instead of using a USB cable or the cradle of Garmin device if it has one.
You can also try it with a different USB port. However, all of the ports should work but sometimes it is not the case. The same is true for all the USB cables. Some of the cables are primarily wired for charging, some for the data transfer and some are for both.
Garmin always recommends the users to use only its own USB cables, but in case you already have numerous USB cables in hand then you can just swap them and try them one by one till you get the one which works properly.
If in case your computer still does not recognize your Garmin GPS device, or you are facing any other technical issue, then you must contact Garmin customer support instantly. They will provide you with quick troubleshooting methods via live assistance or remote access.
Their skilled and certified professionals have a wide experience in resolving almost all types of Garmin related problems. So, you only need to contact the Garmin customer service.