Oh, Janelle!!! That is terrible news! The only saving grace is that you thankfully have a memory and nobody can take that away from you and you and Jeff get to fill up another card with more sweet memories.
I am sorry, my friend. I know that is very disappointing. ((hugs))
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Thank you my dear... Things happen it does get a little frustrating now. And now this one also needs to be sent back 😡
Hugs
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That is unbelievable!!! What a goat rope!!! Good luck!!! ((hugs))