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You don't need to talk to anybody. The user name is not blocked. So you just type it in the field on the anon steem site and that's it. That's how I did it with my steemaniacs account, too 😉
As long as Steemit Inc hasn't set up the account for him, the nick is still available.

Oh, frustrating, I just realized I don't have any actual steem. And to convert sbd takes days and since he already signed up I'll have no way of knowing if the name will be blocked. I wish I would have looked into this ahead of time :( That's why I do want to talk to someone, to see if there's anything I can do to vouch for him and get the process sped up, which I'd be happy to pay for, but I don't have the right currencies for anonsteem.

edit: Well, my husband has btc actually and probably lite coin too, I'll see what I can do. But yes, I wish I would have acted before he did.

You can exchange SBD for Steem in a couple of minutes on the internal steemit market. Just click on the link next to "SBD" in your wallet, then the drop down opens, choose "market". There you can buy some Steem for SBD. Usually it takes only a few minutes to close the trade. That's exactly how I did it a couple of days ago, cause I didn't have any liquid Steem either :-)

We're going to get this account running NO MATTER WHAT!!! Haha

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