Old enough to know better...lol. It just the time and patience it takes to relearn the keyboards different functions. I tried back when I got my phone, went through the book reading everything, it didn't help me much but it sure helped the Michigan State Police...lol. They were taking a lot of flack in the press back then for not routing emergency calls fast enough. The 911 or the use of the letters SOS when pressed feature on the phones where people could press it was meant as an emergency access number mainly for people in rural areas...it was never intended to be used as a immediate emergency response. This whose fault blame game after a few instances of a lack of fast response was laying heavy on them until I called them and told that the FCC made it a regulatory condition that all cell phone had an emergency access button and/or the ability to type in SOS so as anyone anywhere could access police in an emergency situation. It was never intended as a emergency response but as an emergency access. Even if a phone does not have a sim card it's still suppose to work if you type SOS.....and that ended that much publicized playing pass the blame game. lol.