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RE: SoCal Fire Report - Is Net Neutrality impacting Fire & Rescue?
right?! I hate to even put this out there, but when customer service calls are re-routed to call centers outside of the US, its not hard to understand why someone in another country might not understand the severity of the emergency you are calling in about.
Good point...big difference between one's sense of urgency when a fire is across the world and you can't see it, as opposed to when it is in your own back yard.