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RE: Today I lost $280 in Ethereum, probably it's not secured platform as Bitcoin
I think this is a lock up of transactions in the ETH network (overload). Your Shapeshift payment may come through eventually. The ETH network is having some issues with the number of transactions per second (huge) because of all the ICOs going on.
My ETH purchase via Shapeshift yesterday took long but came through eventually.
wow !!!!! so I'll get soon an explanation from shapeshift too :)