this is from Bitrated.com

"Consumer Protection
Bitrated builds a layer of trust on top of blockchain technology to bring consumer protection and fraud prevention mechanisms to Bitcoin and other cryptocurrencies.

Our goal is to provide cryptocurrencies with tools that enable the market to self-regulate using user reputation, smart contracts and a voluntary (but binding) arbitration process."

Note that you're complaining about eos arb process but you bought your stolen account on another platform that also has an arb process...