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RE: Top 6 eCommerce Platforms: Shopify vs Magento vs WooCommerce vs OpenCart vs PrestaShop vs BigCommerce
Hello friends, I would like to tell you about Amazon vs eBay survey. The first, and sometimes the biggest, problem in contacting customer service for help is contacting a customer service rep in general. Amazon performed well here, with 87% of customers successfully reaching customer service. Moreover, 65% of them turned to someone who could help in less than three minutes of waiting. I think Amazon is taking the lead.