Well, I'm actually not that happy with the resolution time, I really think it's needed to look deeply at what went wrong and how to avoid that again.

• "The same day" is just not good enough, there were some 7-8 hours of downtime, that's quite unheard of. When did Facebook go down for 7-8 hours previous time? Steem being a blockchain, it's supposed to be more robust than Facebook.
• Steem has many different user interfaces, but as far as I know, all of them went completely down due to the blockchain problems. I get that it's impossible to vote and post when the blockchain isn't running, but it should still be possible to read old content from the blockchain. It shouldn't be a big problem to leave a node running to serve requests, but without synchronizing the blockchain.
• There were very little information to be found while the blockchain was down. It shouldn't be that difficult putting out some information on the major sites like steemit.com?