multi million dollar company run by incompetent staff and management, i have repeatedly lost money on this exchange. i use bittrex too its much better, unfortunately i have storj stuck there right now. as they are having wallet issues. not sure if its storj or poloniex. although i know they are moving to tokens. And more concerned as to what they will do with our id if they ever did fail. best exchange will always be shapeshift 100% always have great customer service and will sort out any problems as they arise without hesitation.