RE: Why I have stopped using Poloniex Exchange completely now.
I can really relate to what your are stating about Poloniex. I have some not so good experiences with them as well. But I tried Bittrex, and as a day trader platform, I dont like it too much. Although screens are not that great at Polo, at Bittrex they are not good, or at least not how I like to trade. Also volumes at Bittrex are soo much lower, an d I like exchanges with volume. I did a trial with Coinomy, and independent trading platform with integrations with the major exchanges, including Poloniex. I really like what they offer as tools etc. Also they allow orders for which you may not have sufficient funds. It just dont process those orders, meaning you can set more stop/limits than your budget is and the first ones to trigger will be executed. I really love this, since I trade on breakouts and sometimes their are soo many coins on the breakout but some take still days. I like to be in a trade not longer than 24-48hrs. Anyway, long story short, I really have to check other trading exchanges as well, but for some reason I think I'm hanging out at Poloniex for the immediate future, maybe with Coinomy fronting it though. The later service cost around 20$/mnth with a mnth subscription. But you get some good stuff back for it. Trial account last for 1 mnth, plenty of time to get a feel for what they offer.
The problem is that if people keep avoiding Bittrex due to low volume then it becomes a self fulfilling prophecy. I don't care about the lower volume or the interface. I would rather support a business that cares.
I do agree with you. And I must say, when I had an issue logged with Bittrex yesterday, they responded in about 10 hours, and the issue was resolved in the mean time. Kudos for that!! So, I have still some funds at Bittrex, so I may start playing around with that on Bittrex. I do agree, Poloniex does very bad business and in worst case they take still several millions per month on feeds. I dont see those revenues back in a solid and good service. They have issues with volumes, they have issues in support, they have issues in informing their customers, they seem to have issues with everything, except taken the money from their users.