Well, actually it was just 100 STEEM which I couldn´t withdraw for 2 days, so I sold them (which sucks) to get more of my favorite coin SUB, that I could withdraw then - I´m still not sure, if STEEM withdrawals are possible yet. The thing is, that it would be so easy, to make a website where they list current "maintenances"and how long they are planned, so that everyone can check the status - this way, they would get 80% less support tickets and everyone would be helped. I even wrote this to their support, but only got a standard reply text, some "service agent" copy and pasted. So yes, it´s annoying, but still the overall usability of HitBTC is better than many other exchanges. I do hope, they get over their problems and get better communication - otherwise they are doomed anyway....