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I just feel like there needs to be more real competition to have a truly decentralized market for changing fiat to crypto. It doesn't feel right that they are the only serious player.

I don't disagree. I would say the issue comes when exchanges like this have to deal with banks and other traditional fiat institutions. I don't think banks like dealing with crypto (as a generally broad statement) and it takes connections on the inside for them to play ball - something I would hazard to guess the operators of coinbase have.

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