Stacktical: When Downtimes Become A Rewarding Experience

Don’t you just hate downtimes? Whether you are a site owner, a service provider, or a consumer of computer services, the last thing you’d probably want to see is your site not working at all. Sometimes, administrators do plan downtimes when they have to make an upgrade of their hardware, application, operating system, or the like. Mostly, though, downtimes are unplanned, especially if they result from component failures, software failures, outages, and system errors.

Either way, downtimes or outages put both the service provider and the consumer at a disadvantage. Service providers are bound to experience huge losses in revenues and customer patronage. Let’s say you’re operating a physical store, for example, and you temporarily stop your operations for whatever reason. This means you don’t get to do business at all. And no business means no sales. If you must know, big e-commerce sites lose a lot of money for every minute of downtime. In fact, in 2013, Amazon was reportedly to have lost over $1.9 million for only 30 minutes of downtime! That’s around $66,000 per minute! You can just imagine how much more would have been lost if the downtime continued for an hour or so. And that’s not all. Downtimes can damage your reputation, as well, costing you the patronage of your customers and the confidence of your suppliers, and this will create a long-term effect that will impact your business greatly. Simply put, on the business side, downtimes can be incredibly costly.

On the other side, downtimes can affect consumer experience. For an online shopper, a downtime can be distressing especially when you’re all excited to shop at your favorite online store and you’re unable to access it. For an online gamer, downtimes can mean the end of the world, literally! That’s exactly what it feels like when you’re addicted to a particular game and you’re unable to play because the site is down, hacked or not working at all. For those utilizing messaging platforms, downtimes can significantly affect the way they deliver or receive communications. This can hurt a lot when you are in business and you rely on online messaging tools to get your message to the different levels of your organization, or out.
What if consumers are compensated for downtimes and service providers rewarded for uptimes? Would such issues be encountered at all? This is the primary goal of Stacktical, a service management platform built on blockchain, the very first of its kind. Operating on a decentralized platform, Stacktical is confident to serve the interest of every stakeholder in the ecosystem thru the DLSA token.

First of all, Stacktical believes service level objectives have to be set right from the very start in order to have a basis for performance review and monitoring. A service level agreement will be the determining factor whether to award rewards and give compensation. Essentially, providers receive rewards in DSLA tokens for good service levels, while users receive due compensation in DSLA tokens for downtimes and outages, as enforced by the service level agreement. Once a service level agreement is drawn, the service provider stakes DSLA tokens to accumulate in the compensation pool. Token holders may then redeem their tokens either by withdrawing them to their ERC-20 compatible wallet or exchanging them for products and services within the Stacktical marketplace. If they choose the latter, the DSLA tokens are returned to the compensation pool. As you can see, it is the DSLA token that will the cycle going.

With the above diagram, both parties are seen to benefit greatly from Stacktical. Providers will become encouraged to improve their services to sufficiently meet the service level as agreed upon, and therefore earn rewards simply for keeping their site or system working. In case of failure to meet the service level agreement, and outages and downtimes result, users get to be compensated. So yes, it can be safely claimed that “Stacktical is the future of downtime compensation.”

Token Details:

Token: DSLA
PreICO Price: 1 DSLA = 0.0000030 ETH
Price: 1 DSLA = 0.0000040 ETH
Platform: Ethereum
Minimum investment: 1.5 USD
Soft cap: 4,000,000 EUR
Hard cap: 8,000,000 EUR
Country: France

For more information, visit the following pages:

Whitepaper: https://storage.googleapis.com/stacktical-public/STACKTICAL_DSLA-WHITE-PAPER.pdf
Bitcointalk ANN Thread: https://bitcointalk.org/index.php?topic=4662565.0
Website: https://stacktical.com/home
Telegram: https://t.me/stacktical
Twitter: https://twitter.com/willitscale
Facebook: https://www.facebook.com/stacktical
Medium: https://medium.com/stacktical
Bitcointalk User: Kalikanan
Bitcointalk Profile Link: https://bitcointalk.org/index.php?action=profile;u=2079149