Disputes may arise from users, because the product they paid for is not what was expected. For example, Carlos has decided to spend the summer holidays with his family, for this he contracted the services of Airbnb, but when arriving at the rented house, his presentation is different from the photographs. Carlos places his complaint. This action can take time and become a cumbersome procedure. With Kleros, Carlos will complete a simple form explaining his claim and asking to be reimbursed.

Kleros will act quickly, effectively, economically, transparently and reliably resolving the situation to users. It is a key institution for the blockchain era.

Kleros is a decision protocol for a multipurpose court system capable of resolving all kinds of disputes. Each step of the arbitration process (obtaining evidence, selecting juries, etc.) is fully automatic.

It is based on a fundamental vision of legal epistemology: a court is an epistemic engine, a tool to discover the truth about the events of a confusing series of clues. An agent (jury) follows a procedure where an input (evidence) is used to produce a result (decision). Click here to see how Kleros works as a pilot experiment

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The cases are uploaded to the website and users can question whether it is a Doge or not. This experiment is a great example of a possible use case.

In the chart you can see the decision-making process associated with sending or not a Doge. There you can see how he issues a Kleros trial taking into account whether there are several appeals or not. This unique application can have many implications for content creation websites.

How will the way people and businesses handle disputes change? What are some types of disputes that can be resolved through Kleros? How can Kleros help reduce the costs associated with resolving disputes?

With the implementation of Kleros, people and companies will change the way to resolve disputes. We all know that any lawsuit in a court causes expenses. Other websites generally have low resolution protocols that lead to an unfair assessment by an unqualified person, in some cases, there simply is no resolution protocol, which leaves a party with a complete loss.

Kleros offers a resolution mechanism that allows the parties involved to reach a fair agreement. Now, what complaints can you solve?

Kleros implements a resolution mechanism that consists of subdivisions defined by categories.

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To create a case you must: create a contract between the parties involved by selecting the details of their integration with Kleros and it will be selected:

• Number of juries
• Contract category (subcourt)
• Results

By choosing the most relevant subforum, you can be sure that if a dispute arises, it will be treated by people informed in the space.

In the event of a dispute, the juries will receive a series of possible outcomes to choose from. The options are stipulated by the contracting parties beforehand.

How does Kleros guarantee equity through its incentive system?

Kleros says that his incentive system allows the resolution of cases at low cost, juries receive payment fairly to continue doing a good job. The innovative thing about this system is that it selects the best juries as the system develops. For example, if there are five juries, with "A" and "B" result options. If four choose "A" and choose "B", option "A" will win. In this case, the only judge who voted "B" will be considered incoherent. Although a dispute is not very revealing, if a judge governs incoherently 90% of the time in more than 100 cases, it is clear that they are a poor judge and would lose tokens.

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Use cases and example

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Case 1: Sam is a web designer. You have a small business and it depends on your income when doing web design jobs. He recently obtained a small client, Pots'n'Pans, who decides to hire him after seeing his portfolio. They agree on a set of payments for a total of $ 2000. The first $ 500 is released at the beginning of the work, another $ 500 after the back-end is completed and the last $ 1000 at the end of the work. define a clear work environment and what the client needs. The customer pays Sam the first $ 500 and that's it. After a few weeks, when Sam completes the specifications back-end, he contacts the customer for his second payment. They informed him that they decided to change their address and are not interested in continuing the development process. What can Sam do? Even with evidence of their interaction and their agreement with the client, realistically, there is not much to do. Going to a small claims court or participating in a long dispute would cost more than just accepting it as a loss. If Sam had secured his agreement through Kleros, there would have been a panel of judges that could have helped resolve this dispute. But without that, Sam is out of $ 1500

The team

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More information

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