BREAKING: Coin Exchange CEX.io Temporarily Suspends Registration of New Accounts / Users Due to Volume. | Merry Christmas....
Explosive growth to crypto means we have seen a lot of this type of warning/message etc.
They make it clear they are sticking to their KYC/AML policies for regulation and do not want to stray from that just to onboard people quicker.
They have several coins you can buy/trade on their exchange and you can buy crypto there with things like VISA, etc.
They have cloud mining services. Awhile back they had to suspend that also temporarily.
Some new coins were added (again) recently. All contact info for them is at the end of my post, as normal.
Below unedited is the email I found today:
-- CEX.IO Status Update:
In 2013, we have started CEX.IO with the mission to enable as many people as possible to participate in cryptocurrency markets.
Making it easier and simpler for anyone to derive the value from the growing ecosystem was the major driver for all the business decisions we have made. Yet, maintaining the best industry standards to build trust with our users was the principle we have always upheld as our highest priority.
As 2017 has shown explosive growth of interest to cryptocurrencies, we have been an exchange of choice for many of those who are just joining the market. Our user base grew 200% this year.
In November alone, the number of registrations was 9 times higher compared to November 2016. During the first 20 days of December 2017, more than 300,000 people became our customers. We’ve been excited by this growth and also humbled by the loyalty of our existing users.
The inflow of registrations, however, has put additional pressures on our support and verification teams. To maintain security that has earned CEX.IO the reputation of the trusted exchange, we choose to stick to our strict AML and KYC policies, even if it comes at the expense of on-boarding speed.
We believe that keeping our principles intact while improving internal processes is the best long-term strategy.
In this light, there are some matters we would like to clarify and commitments we want to restate to our users.
-- Delays in withdrawal processing:
Temporary suspension of Visa withdrawals has caused an influx of withdrawals via alternative methods. That resulted in additional delays and some need for selective manual transaction processing. Our team is focused on fixing the technical issues with Visa and clearing the backlog. Please note that our relationships with Visa and MasterCard remain intact.
-- Delays in verification processing:
As we stated above, the flood of new registrations has congested our verification function. Our KYC and AML procedures impose a certain amount of time required for each registration to process. Going below this time would be an equivalent to stepping away from our commitment to best industry standards. Hence, instead, we choose to temporary pause new registrations and allocate extra efforts and resources to processing the current queue.
-- Our security and liquidity:
There have been some speculations that our security may have been compromised or we may be experiencing liquidity issues. None of these claims are true. Both our technical security and our financial position are continuously monitored and remain solid.
Note that we are not alone experiencing delays and technical glitches in this time of accelerated growth. Many of our counterparts in the industry have been in the same boat and have taken measures varying from halting registrations to even going dark for some periods of time. We are working non-stop on shortening the delays and improving the processes so that our clients can continue using our services uninterrupted.
-- Going forward:
We are honored to have earned the trust of our clients, and we are committed to maintaining this trust. We recognize that, for a moment, the size of our support and verification teams was not adequate to respond to the increased demand for our services. We are now adding more resources and doubling the size of these teams. Rest assured, every ticket will get processed and resolved.
We will be providing frequent status updates via Twitter and Facebook.
Thank you for your trust, loyalty, and support. It means a lot to us, and we are committed to providing the best services to our clients.
With gratitude,
CEX.io team
CEX.io contact info:
https://www.facebook.com/CEX.IO/
Oh and Always Remember......
--
Thanks for reading, have a nice day.
If you liked this blog post - please Resteem it and share good content with others!
--
Some of my recent blogs:
--
Stock Images in most cases unless noted: via Giphy.com , Funny or Die.com / Pixabay.
Sources usually on image or credited if I cannot find it on an image, but sometimes I forget, sorry if this bothers anyone.
If you feel my posts are undervalued or you want to donate to tip me - I would appreciate it very much.
--
LiteCoin (LTC) - LKdsnvSXk9JW99EiNicFMGKc1FXiBo9tUE
Ethereum (ETH) - 0x3Ad69Ff057C9533ca667B2d7E3E557F5eeFd4477
Ethereum Classic (ETC) - 0x5ab2b08d4ce8d454eb9d1ecc65c6d8b0c5f9784c
EOS (EOS) - 0xD37bEFf5bf07E3aa432de00cE0AaA8df603A4fB0
Bitcoin (BTC) - 18J6RRuzX4V7b2CDbx7tWZYNBLkkGWsvWX
DASH - XgZvsvSZgPkNbmGbRhc3S1Pt2JAc7QHwiS
PIVX - DA3azxQqJiX9t7EviuacpamfNhMi2zGAUh
Monero (XMR) - d8ecb02c09f70ec10504b59b96bc1f488af28b05933893dfd1f55b113e23fbff
Stratis (STRAT) - SNsJp6v1jXvKWy4XcXSXfNQ9zhSJJppJgv
ZCash (ZEC) - t1aCPEYELkGaf3GtgGTiCEDo7XfPm4QEwmL
Please note -- I will have limited internet access for awhile -- so PLEASE do not be upset that I cannot reply right away, or to everyone. I am dealing with some changes, and will have limited time online and will be happy if I get a few blog posts up a week.
This has really upset some people but I do not force my opinions on others, or need to communicate every detail of my life or issues, most people do not care anyways. I invested around 10 hours or more a day on Steemit most of my first 13 mths here, I just do not have that time in my life right now, and that includes for replies and voting/curation.
I have done my best, sorry if you do not understand like some are clearly having a problem with. It's a blogging platform, and I will do my best at everything, and to keep blogging.
Carry On.
Explosive growth to crypto means we have seen a lot of this type of warning/message etc.
They make it clear they are sticking to their KYC/AML policies for regulation and do not want to stray from that just to onboard people quicker.
They have several coins you can buy/trade on their exchange and you can buy crypto there with things like VISA, etc.
They have cloud mining services. Awhile back they had to suspend that also temporarily.
Some new coins were added (again) recently. All contact info for them is at the end of my post, as normal.
Below unedited is the email I found today:
-- CEX.IO Status Update:
In 2013, we have started CEX.IO with the mission to enable as many people as possible to participate in cryptocurrency markets.
Making it easier and simpler for anyone to derive the value from the growing ecosystem was the major driver for all the business decisions we have made. Yet, maintaining the best industry standards to build trust with our users was the principle we have always upheld as our highest priority.
As 2017 has shown explosive growth of interest to cryptocurrencies, we have been an exchange of choice for many of those who are just joining the market. Our user base grew 200% this year.
In November alone, the number of registrations was 9 times higher compared to November 2016. During the first 20 days of December 2017, more than 300,000 people became our customers. We’ve been excited by this growth and also humbled by the loyalty of our existing users.
The inflow of registrations, however, has put additional pressures on our support and verification teams. To maintain security that has earned CEX.IO the reputation of the trusted exchange, we choose to stick to our strict AML and KYC policies, even if it comes at the expense of on-boarding speed.
We believe that keeping our principles intact while improving internal processes is the best long-term strategy.
In this light, there are some matters we would like to clarify and commitments we want to restate to our users.
-- Delays in withdrawal processing:
Temporary suspension of Visa withdrawals has caused an influx of withdrawals via alternative methods. That resulted in additional delays and some need for selective manual transaction processing. Our team is focused on fixing the technical issues with Visa and clearing the backlog. Please note that our relationships with Visa and MasterCard remain intact.
-- Delays in verification processing:
As we stated above, the flood of new registrations has congested our verification function. Our KYC and AML procedures impose a certain amount of time required for each registration to process. Going below this time would be an equivalent to stepping away from our commitment to best industry standards. Hence, instead, we choose to temporary pause new registrations and allocate extra efforts and resources to processing the current queue.
-- Our security and liquidity:
There have been some speculations that our security may have been compromised or we may be experiencing liquidity issues. None of these claims are true. Both our technical security and our financial position are continuously monitored and remain solid.
Note that we are not alone experiencing delays and technical glitches in this time of accelerated growth. Many of our counterparts in the industry have been in the same boat and have taken measures varying from halting registrations to even going dark for some periods of time. We are working non-stop on shortening the delays and improving the processes so that our clients can continue using our services uninterrupted.
-- Going forward:
We are honored to have earned the trust of our clients, and we are committed to maintaining this trust. We recognize that, for a moment, the size of our support and verification teams was not adequate to respond to the increased demand for our services. We are now adding more resources and doubling the size of these teams. Rest assured, every ticket will get processed and resolved.
We will be providing frequent status updates via Twitter and Facebook.
Thank you for your trust, loyalty, and support. It means a lot to us, and we are committed to providing the best services to our clients.
With gratitude,
CEX.io team
CEX.io contact info:
https://www.facebook.com/CEX.IO/
Oh and Always Remember......
--
Thanks for reading, have a nice day.
If you liked this blog post - please Resteem it and share good content with others!
--
Some of my recent blogs:
--
Stock Images in most cases unless noted: via Giphy.com , Funny or Die.com / Pixabay.
Sources usually on image or credited if I cannot find it on an image, but sometimes I forget, sorry if this bothers anyone.
If you feel my posts are undervalued or you want to donate to tip me - I would appreciate it very much.
--
LiteCoin (LTC) - LKdsnvSXk9JW99EiNicFMGKc1FXiBo9tUE
Ethereum (ETH) - 0x3Ad69Ff057C9533ca667B2d7E3E557F5eeFd4477
Ethereum Classic (ETC) - 0x5ab2b08d4ce8d454eb9d1ecc65c6d8b0c5f9784c
EOS (EOS) - 0xD37bEFf5bf07E3aa432de00cE0AaA8df603A4fB0
Bitcoin (BTC) - 18J6RRuzX4V7b2CDbx7tWZYNBLkkGWsvWX
DASH - XgZvsvSZgPkNbmGbRhc3S1Pt2JAc7QHwiS
PIVX - DA3azxQqJiX9t7EviuacpamfNhMi2zGAUh
Monero (XMR) - d8ecb02c09f70ec10504b59b96bc1f488af28b05933893dfd1f55b113e23fbff
Stratis (STRAT) - SNsJp6v1jXvKWy4XcXSXfNQ9zhSJJppJgv
ZCash (ZEC) - t1aCPEYELkGaf3GtgGTiCEDo7XfPm4QEwmL
Please note -- I will have limited internet access for awhile -- so PLEASE do not be upset that I cannot reply right away, or to everyone. I am dealing with some changes, and will have limited time online and will be happy if I get a few blog posts up a week.
This has really upset some people but I do not force my opinions on others, or need to communicate every detail of my life or issues, most people do not care anyways. I invested around 10 hours or more a day on Steemit most of my first 13 mths here, I just do not have that time in my life right now, and that includes for replies and voting/curation.
I have done my best, sorry if you do not understand like some are clearly having a problem with. It's a blogging platform, and I will do my best at everything, and to keep blogging.
Carry On.
Because of holiday season, all the staff is on holiday.. Merry Christmas!
Truth!
Nice posting..
Pleas vote my
Don't comments "please upvote" its is spam.
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#WarOnSpam!
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UV your comment.
"There are any countries that have banned their banks from servicing bitcoin companies".
wealth shift into crypto..how many new billionaires will crypto create next year? any bets?