technology and internet are there to be leveraged. I think the issue with most people is not learning the relational side to electronic communication. As distant as email correspondence may look or be, there is a science to making it look like you are right there in from of the client, sharing with them in light of their utmost needs and not just talking at them.

This is the problem. Many have been blinded to the law of numbers, believing that all that is needed is roll out a message to thousands at once and at the end few will still buy.

No.

Humans are humans whether through mail or live. It is the relational aspects to the content design of films script that makes the viewer weep in emotion as though he/she were watching it live as a stage play.

Customers buy from humans, not robots. And it is believe and trust that wedge that bond between you and your customers together.

Thanks @njphotog