Common Problems Group Travellers Face with the Tourism Industry
Group travels can be a delightful memory if well planned but some hasty decisions can bring about unpredicted results. Mismanagement and lack of proper co-ordination among the group members can devastate the entire tour. Though tour planning can be fun, some pain points which are of major concern during group travels are:-
- All the group members may not belong to the same age group. This leads to a dispute over proper choice of location without a fair knowledge of the place’s weather, road conditions etc.
- Travel arrangements for a big group of 20-30 people have to be done well in advance, otherwise such large number of accommodations at the last moment can cause a major problem.
- Calling up hotel receptions and asking them for vacancies and room charges can be a tiresome job.
- Managing several tickets, passes, coupons and bills for the entire journey is a waste of time and effort.
- Even upon reaching the vacation spot, arrangements for local tours and gathering side attraction tickets is another big task.
https://static1.squarespace.com/static/5475c689e4b05a135b085d65/t/55018bbfe4b0500b23d9d9ea/1426164674239/Philippines+Flight - Often, people using known, trusted brands are left with a disappointment when they have to try new local products there.
- In case of vehicle breakdown, finding simple routes and getting a new transport for a large group in a new place is a hard task.
- Often, consumables are not up to the standard and leave group members in disappointment.
However, recent technologies and modern apps have saved us a lot of trouble. Weather forecast apps can help us know about a place’s conditions in advance, thus rendering a good choice of locations.
Travel and tourism companies should incorporate better Hotel booking and reservation facilities for large groups, since often online sites don’t allow bookings above 10-12 pesons.
Hotel booking sites and room previews can help us save the trouble of calling receptionists or neighbours to ask for hotel reviews.
Travel companies can also partner with Citymapper Services. Comprehensive, easy to use and also playful, Citymapper offers more detailed journey planner information than Google, including real-time departures and disruption alerts, Google Maps as well as Uber integration and cycle routes. It is available in around 30 cities worldwide, with all the obvious city-break destinations covered.
Another useful app is Duolingo which often help in learning and applying new languages and cultures.
Finding new transports in case of large groups is a large problem since rental services like Ola, Uber and others do not support more than 10 passengers. So, travel companies should tie up with local tour transports so that travellers don’t have to run for buses or vans.
Foods and consumables, though may cause a problem are now solved by services like Zomato, AirBnb, FoodHub in selected locations.
Travel companies can enlist Tripit services in order to ensure hassle-free management of online tickets, bills, passes, payments and other merchandising stuff.
These will be quite sufficient for proper tour plannings and a nice group tour and you can enjoy a happy vacation.
For more details, I have made a small presentation (https://viralevents99.files.wordpress.com/2016/10/28c9c15f7684-innovative_grouptravel.pptx). Hope you will like it!
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