Yes, this also happened to my genesis mining account today.
I've opened the ticket a few hours ago
And now awaiting replies from genesis as it is still in a status "being processed" .
I wrote to genesis about the issue, thats what they reply: Hi just3d,
We have been experiencing some technical difficulties in the past few days. As a result user balances were not shown correctly and the functionality of the website has been reduced, including the login option.
This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets or balance as soon as the situation is stabilized. We expect to have everything solved (payouts included) during this week.
We apologize for all this inconvenience, and thank you for your patience and understanding.
Best regards,
Michael
Genesis Mining Customer Service
Thanks for the info, I was wondering what was happening!
Yes, this also happened to my genesis mining account today.
I've opened the ticket a few hours ago
And now awaiting replies from genesis as it is still in a status "being processed" .
This post has received a 9.73 % upvote from @booster thanks to: @abbasfxtm.
I wrote to genesis about the issue, thats what they reply: Hi just3d,
We have been experiencing some technical difficulties in the past few days. As a result user balances were not shown correctly and the functionality of the website has been reduced, including the login option.
This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets or balance as soon as the situation is stabilized. We expect to have everything solved (payouts included) during this week.
We apologize for all this inconvenience, and thank you for your patience and understanding.
Best regards,
Michael
Genesis Mining Customer Service
Best Regards