How Bots Will Completely Kill Websites and Mobile Apps
What Is A Chatbot?
A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any major chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.).
“Many businesses already have phone trees and they do work though most users get grumpy using them. Text based response trees are much easier and faster and that is what I expect a lot of early bot interactions to be. Sometimes with ability to chat with a live person.” — Josh Elman, Partner at Greylock
- Every Business Is Going to Have a Bot.
- Bots Will Be Faster Than Websites and Mobile Apps.
- Bots Will Be Easier to Use Than Any Other Technology Ever Created.
A future where bots kill websites and mobile apps isn’t certain, but I believe it is very likely