Business Process Outsourcing (BPO) is the practice of contracting a third-party service provider to handle specific business operations and processes. This can include functions such as customer service, data entry, accounting, human resources, and more.

The idea behind BPO is to allow companies to focus on their core competencies and strategic objectives while outsourcing non-core functions to specialized service providers with read more who can perform them more efficiently and cost-effectively. This can lead to significant cost savings, increased flexibility, and improved quality and consistency of service.