Good morning 🌄 (here) @tramelibre. Yes ...

"... it is still worth investing time and effort in an unknown person without expecting an economic reward, since the moral gratification is much greater ..."

... it is, even at times when the response from the other leaves a lot to be desired. In this case, the reaction of this elderly lady made my day. I can assure you that it was not my initial thought than to do anything other than just get this problem "off my back" in the most efficient way possible and get back to my day's objectives.

But ... We never know when a "divine appointment" has been arranged for us. Just as we never know what the outcome of it may be, should we choose to respond to the call. Had the FedEx customer "service" call been handled better, there would have been no story to write ...

Thanks for stopping by. Have a good day!