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RE: Tips on How to Deal with Customer Returns on eBay and Other eCommerce Selling Platform
I started selling on eBay a couple months ago. Only had one return and the customer was very nice. It was a guitar emulator that had some feedback or white noise or something. I didn't catch it in the test but he seemed to know what he was talking about. He returned it, the item was in the same condition and I refunded the cost and return shipping. I was out $14 but it was overall a good experience for what it was
Congrats on starting with selling on eBay recently. Sounds like you did everything the right way and I am sure the customer was happy with the end result. I have been doing resale for 7 years now and continue to learn every day. Thanks for sharing your story!