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RE: 👁 Bittrex Deposit and Withdraw Warning for non-Verified Accounts ! 💱 No trades for me Today 😧

in #bittrex7 years ago

Hi, @codypanama, I've had a similar problem with Bittrex since last week. I got a message last Friday after trading on Bittrex for months that my account was unverified (really?) and that I'd have to request Enhanced Verification, which I did by submitting an ID photo and a selfie, which I did. It then came back with an unexplained error. I submitted a support ticket and they came back with a generic response which didn't tell me what the problem was. A couple of days after that, I got an error message on login that said it was a Name Mismatch (huh?) which requires manual verification and could take up to 7 days to resolve. I've requested feedback on the same support ticket every day with no response. This morning I got rate limited trying to log in to the main site! At best, this is really poor customer service. At worst, it looks like something might be going on there and I'm really glad I hadn't transferred my hard earned bucks into the exchange before this is resolved. I moved from Poloniex to Bittrex for reasons I think most Steemians know well. Is it time (sigh) to look for another trading platform and move from Bittrex? What do you think?

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That is certainly reason to keep your account clean of assets. The problem with official trade platforms is the powers that be can mess with them. be it hackers, government or even corruption within the platform.
I've seen a couple other sites fail, and they all started with limited withdraws, missing support etc...Remember, they all sit on millions or billions of others coins. And that is a tempting prospect even for the most honest person.
Crypto coins work because they are trustless tranactions as long as you are the sole holder of the coins. every time you let someone have the private keys you run a risk of miss-managment or outright theft. Always beware.
Cheers

Great advice. Good thing I have nearly nothing in Bittrex at the moment. Thanks and cheers.

Did you say you were verified before? I never was and just used them for trading.
But after 5 years of using them I can only move out 25BTM per day is not cool. Could be they are on the way out, or being muscled by the powers that be to know your customer crap.

Hi there, @codypanama, I see my reply to you last week never got posted...eish. I must have been defeated by the whirly circle thing. 😳😳

Anyway, yes, was previously verified, and frankly am shocked by their lack of response on the support ticket. Nothing. Nada. Nix. Not a peep. I'm starting to look at other exchanges now, because this is nonsense. Perhaps you're right - perhaps they are on the way out. If a much bigger trader like you is having problems with them, I should pay attention and look around for alternatives which can cope with changes in the market. Other exchanges manage the KYC thing just fine, even if it is crap....

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