😤 Whats Going On With Quadriga CX Coin Exchange !? 😤

in #bitcoinblues7 years ago (edited)

😕 Was I Ripped Off !?!? This is the largest coin exchange available in Canada , and believe me its very hard to find a reputable place in Canada to exchange your Bitcoin ! PLEASE READ THE MESSAGE THEY HAVE UP ON THEIR SUPPORT SITE BELOW ! Now 2 times previously I exchanged Bitcoin into money on quadrigacx.com without any problems , into the exact same account , but this time they say its still pending after 2 days , when its only supposed to take 24 hours after paying 43.00 dollars extra for express deposit , which is the percentage on 2160.00 dollars so im waiting now for 2116.00 to be deposited ! and im getting very worried ! Should I be !? Has this happened before !? I appreciate any comments on this matter !

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😕 Heres a link to my post where I was so happy to tell my fellow steemians how I traded 1200 Steem on poloniex and got .68 Bitcoin Canadian when at the time steel was worth 1.80 Canadian !
https://steemit.com/steem/@karenmckersie/how-i-successfully-transfered-1200-steem-into-usd2160-00-yippee

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😕 Now I realize that we all need to be aware and cautious of who we are dealing with , and I was in this matter , but i guess some times it doesnt matter how cautios we are, these things still happen to good people ! im really hopeing they are just overloaded as aparently the volume of exchanges has trippled over the past month !! Fingers crossed , and the best of luck to everyone tradeing currently , as its a daunting task to begin with , never mind the added stress of not recieveing your money !

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😕 Heres a message they have up on their support site ! what do you guys think !? does it sound ligit to you !? :

😕 Important Information Regarding Account Verifications 😕

We are currently experiencing a larger than usual volume of verification requests and are working through them as quickly as possible. If you are currently waiting for your account to be verified, we apologize for the delay.
To help mitigate further delays, please avoid contacting our customer support regarding your verification status.
In the meantime, please consider Bank Draft or Money Order funding options as verification is not required. You may also advance to Equifax instant online verification for additional access to Interac Online and Bank Wire funding options.

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Congrats on the new steem laptop. One of these days I will power down and buy something with my hard earned steem, but I do enjoy watching my SP total grow ;-)

I purchased that with my second withdrawal ! This one im still waiting on ! LOL! Thanks for your kind reply ! 👍👍👍

This is not much consolation, but I've been waiting a week to get Bitcoin confirmations!

Today, Kraken was down and I believe Coinbase is still out of order as I write. We all know about Poloniex.

Personally, I would be scared to death to transfer $2000 all at once. If I had to do it, I would break up the deposits many times. There is not much extra cost, if any, and if something goes wrong I can put the brakes on and hold up losses.

The facts are that smartmoney is not like the big time exchanges. It is very risky business.

its takes 4 confirmations on quadrigacx but that emailed me 3 different times as the process was going through saying it was all completed was my last email and im now just waiting on the express deposit into my account that's been pending for 2 days now , its only supposed to take 24 hours max. So I don't know whats going on ! I got the impression from them that all that stuff was all ready done they just need to deposit my money ! Thanks for your awesome reply ! 👍👍👍

You are pulling a lot of money out and the exchange has to make sure you aren't involved in money laundering, likely for regulatory compliance with the bank you are transferring the value into. It takes time for all this to happen so you have to have patience. You should also not be sending such big amounts of value to exchanges that haven't even fully set you up... Gotta be wise when dealing with these situations.

Here's some tough love, be patient. Stop whining.

I am and have all ready been fully set up on this site for a long time now , plus I exchanged two times all ready without any problems and they were done right away as I paid extra for the express service for direct deposit into my account ! Their max wait time is supposed to only take 24 hours , its been over 2 days , im in no way whining about this , but when you pay extra for a service the company should follow through or at least return your email explaining the problem , this is bad customer service and I do not recommend this site to anyone ! Thanks for your reply its much appreciated !👍

The exchanges don't have to go through all the checks until you reach a certain threshold of value transfer IIRC. It is because you are withdrawing as much as you are that you require more attention. You are of course free to take your business to any exchange you wish, but you will still run into issues at any of them. It's just a part of services that have to engage with the fiat banking system. Lots of regulatory hurdles to jump through.

yes I see this ! My first two times were much quicker with no delays and they were close to the same amount but a bit less ! I mean I could see it if I was withdrawing like over 5 or 10 grand ! Where I live 2 grand barely pays rent LOL ! Thanks again for all the info its much appreciated ! And good advice thanks ! 👍👍👍

Now also remember, that if they (or any service for that matter) do actually scam you. Document everything, and utilize this platform to expose them. Protecting other members of the community should be a priority for us all. Plus causing a big rukkus may also help you get funds magically returned.

It happens with big companies and popular Reddit posts all of the time. It's amazing how people get things righted when they properly expose bad behavior.

So true ! And I will definitely be causing a ruckus if I am in fact being ripped ! Especially to let my fellow steemians to be aware of the place ! Bad behavior from big companies even ignoring their customers emails like im doing here is something that all steemians should be aware of ! I do not take being scammed lightly , in any occocasion even if its something very small , its the point of the matter ! Not that im being scammed now , im not sure about that yet , but im just saying ! Thanks again , and I agree with your advice , steem on ! And good luck to you ! 👍👍👍

Did Quadrigacx eventually get your $2,116.00 into your bank account?

oh yes ! It took quite a while , it was because there was so many people doing it at the same , the other sites like poloniex and quadrigacx were shut down for a bit and just back logged , it still takes longer now ! Its changed to 2% fee for 3 to 4 days which used to be 24 hrs ! And now for 5% fee its 24 hrs ! 😳

The problem isn't with them. The problem is the Bitcoin network is overloaded and it's taking days to process transactions. You may have the option to use Litecoin or Ethereum in the future until Bitcoin fixes the network, but for now I wouldn't stress it.

Oh OK ! But all that had all ready gone through , the Bitcoin I thought was all ready sold , they said it was completed , but now my deposit into my account says its still pending !? 👍

With Coinbase it take several confirmations. Just because they know you sent it they still have to wait till multiple verification go through so that people can't "double spend" their coins. It's a safety precaution.

I know its supposed to be verified 4 times but I was under the impression that that was all ready done and they just had to deposit the money ?! They emailed me saying it was completed . Thanks for your support and reply back its much appreciated ! 😕👍

I just checked my emails , and my last three show confirmations that the 4 confirmations went through and the following order has been completely filled , now its just the express funding that has been pending now for 2 days , its only supposed to take max, 24 hours ! So there's nothing I can do now about it anyways , but wait ! Thanks again for the help! Steel on my friend !👍👍👍

I guess they are waiting to sell more Bitcoin from others in order to pay or finish deposits into peoples accounts !?

No that would be illegal and they would lose their money transfer licence.

🍒 Hello, I have a question, where did you get the badges that you have on your footer?

oh I made that collage from badges I got from @elayque ! I should have added that but I forget sometimes ! Thanks for replying to my post ! 👍👍👍

No problem !👍

And by the way, congratulations on your new chrome book, I want one too, soon I will get enough Steem to buy one :D

Awesome ! Glad to hear it ! Just keep on steeming and soon you will ! Good luck to you !👍👍👍

Hey, Sorry for spamming.
But we need to vote for steem and we are very close, Please vote for Steem on BTCC ASAP.

https://twitter.com/bobbyclee/status/865851769116475392

WOW we are 4% away from ETH, that's super close!!!!

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