Stop using Poloniex and Bittrex to cash out your Steem or SBD earnings. They are constantly under maintenance and have issues for days.
We all know Poloniex is horrible with their customer service and responding to tickets.
The best exchange to use is OpenLedger
You can convert your STEEM and SBD into cash or bitcoin , you can even add a bank account and cash out directly into your checking account!!!
They will be adding the ability to use a Debit card called OCASH. The ICO for the debit card is launching August 31st.
This is a one stop shop, BUY SELL and Trade , and cash out into your bank account and in the future you will be able to spend your earnings directly on your OCASH debit card.