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already sent support ticket still got no response :(
do you have any guide on how to cashout using polo?

I myself use polo to trade coins, All you need to do is swap the steem for either btc,ltc, or eth and sell on coinbase or sell on localbtc if its bitcoin. I hope this helps.

Coin Marketplace

STEEM 0.18
TRX 0.15
JST 0.029
BTC 62622.35
ETH 2442.15
USDT 1.00
SBD 2.64