I just received this message:

Hi @shla-rafia,

We just received notice from our issuing partner, Wavecrest, that all VISA > card programs have been permanently closed.

Unfortunately, this affects all Shakepay users. All cards issued are no longer operational.

What does this mean?
Effective immediately, your cards will no longer be accepted for in-person or online transactions.
The balances will remain on your card but cannot be spent.
Any funds that you send us will not be added to the balance on your card.
Should I be worried?
No.

All funds are safe and will be returned to you. All pending loads (funds you’ve sent us but haven’t been loaded) will also be returned. More information about the refund process will come shortly.

We’ll be keeping you in the loop with any updates to the situation. If you have any questions, feel free to send us a reply.

– Shakepay team

First all US citizens weren't able to use the cards anymore. Now Wavecrest who partnered with Shakepay permanently closed all cards. Funds will be returned.

I still have EUR 15 there. This appears after opening the Shakepay app

It was a breeze.

Sorry Shakepay, I hope there will be a solution and you will get back into business somehow.