Netflix is mainly a media channel, but it is also artificial intelligence. By using Netflix and rating it, you also tell Netflix what you like and it will recommend other things you may like. Of course other companies also offer this, like amzn, so this may not be such an differentiating factor. It all depends on how good their ai algorithm is. Maybe that’s why Netflix is spending such huge amounts of money on special media like Dave Chappell. But that will only get them so far and they can only spend so much on new films. The competition is pretty fierce in this area—hbo, Disney, Fox, etc. more than you can shake a tree at.

I think the tech area wis the way to go. Artificial intelligence, curation, and new service selection. If Netflix can branch their ai from only film selection to food and beverage and advertisement, tie it into something like Walmart and jet.com, they can make a more scale able service.