Trust is very important in Cloud Mining.
You may say that I am a hater, but I am only attacking Genesis Mining actions that result in a very heavy loss of trust.
And don't blame me for judging their lack of transparency and lies.
WHEN YOU BUY HASHPOWER from Genesis Mining, and when they make a payment, all you have is trust, trust that they actually pay you what they mined with that hashpower, you have no other way to verify if what they pay is less or not, except for mining yourself and compare the mined cripto with what they say they mined.
Even so, it is very complicated, as it is a question of luck, to compare you would have to start and stop at 00:00 UTC or when their mining day starts.

So.....TRUST is very important , and when they lie and hide is very bad for that trust!!!!

< h2> Here you have Genesis Mining press release , all of it, also commented with my opinion:

"We want to keep you updated on the technical difficulties that have interrupted payouts in the last few days. Our team has been working to address every aspect of this problem to restore service, and now we’re able to update you in more detail."

Bad choice of words!!!!!! You are not keeping me "updated" if you tell me what happen "in the last few days" or more exactly AFTER A FEW DAYS!!!!!

"On the night of Friday July 21st, we detected an unauthorized intrusion by an attacker. This attacker gained access to a hot wallet and was able to transfer funds which we will reimburse in full. Shortly after the intrusion was detected, our team was able to shut down the attack. We immediately took steps to mitigate the issue, including enhancing our monitoring and detection capabilities, and further hardening our environment. One of those increased security measures was to delay our daily payouts"

THANK YOU Genesis Mining for finally taking the time after 6 days to tell even to "nobodies" like us what was going on. Until yesterday we were the stupid ones as we did not look on twitter to see that in fact was a scheduled upgrade announced even from 19.07 that went wrong, and we are the "haters" that "spread bad denigrating news" about you.
Yes....we just have to pay the money, keep our mouth shut, and we do not need to know.......we are "investors" as you call us.
The truth is : YOU LIED YOUR ASSES FOR A WEEK!!!! With that "difficulties harder than expected to implement updates"

"We have found no evidence that sensitive end user information, including email addresses, were exposed by this incident. We also do not collect, store or have access to customers’ credit card details. We immediately engaged 3rd party cyber security advisory to investigate the attack, and validate that the measures we took to address this issue – and it’s those security practices that ensure that an issue like this remains isolated and resolvable."

So many secrets....and after a week of lies.... Hey, Genesis Mining, why all this hiding? I mean...our money are at stake too with your security, and we really want to believe you. So....can you tell us WHO? WHO IS THE "3rd party cyber security advisory"? If we are stupid and don't know we promise to google it. That is the best you can do for us after 1 week of lies? "3rd party cyber security advisory"?

"We want to assure you that our mining operation was not affected and is running as normal. Every single one of our customers will receive their missing payouts as soon as we’re sure about the safety and integrity of our payment system. One of the advantages of the daily payout system is that it helps prevent actual losses, even in moments like these that cause delays."

Hey, dude, don't take me for stupid. You have a "CLOUD MINING OPERATION", and paying the customers (sorry, "investors" as you say) , so, paying the customers is part of your "mining operation". Genesis Mining, sorry to be me the one bringing you the news , but your payments were just "affected", and your "safety" and "integrity" ....... come on dude, get out of here with this P.R. shit !!!! I did not wait for one week for you to sell me nice words.

"The next payout is being scheduled, and all missing mining profits will be paid out to our users during the coming days. Genesis Mining will cover the full amount, and you will receive all of your payouts. The mining profits will be released gradually with the usual daily payouts, so you will receive two payouts a day instead of the usual single payout per day, until all missing payments are complete. We’re sorry for any delays in ticket responses, and I want to personally assure you that our Customer Service team will respond to each and every concern you have."

Are you telling me that you have all the money you owe me, but when you start making payments and your sistem will start working you will "release them gradually"? Are you telling me that after violating the "100% uptime" advertised, and leaving me without my money for 1 week, you have my money but you will give that to me a little day by day? Why? ----Out of respect for STEEMIT I can not write here my answer to this. My dear readers...guess for yourself. It's not so hard.

"We’ve been providing daily cryptocurrency payouts for more than three years now and treat these payouts as a promised service for our customers. Your trust and confidence in Genesis Mining is of the utmost importance to us, and we understand the frustration around not receiving those payouts. That’s why our team is working around the clock to resolve the issue and restore payouts, while ensuring something like this doesn’t happen again."

You promised 100% uptime and 24h support. I don't see it.

"Every person who mines with us helps make what we do possible, and we appreciate your patience with us as we work to ensure security while getting you your hard earned coins.
Sincerely yours,
Marco Streng
CEO Genesis Mining
"

Mr. CEO Marco Streng, i am not patient, I am angry and pissed off for the way you treat us like sheep.

TO MY READERS: If you feel the need to talk to mister Marco, here is his twitter page :
https://twitter.com/Marco_Streng

I rest my case..... let the readers judge.

---

• If you want me to keep writing and keep you up to date with the latest information, please upvote, resteem and follow!!
• You also get 3% PRICE DISCOUNT when purchasing hashrate from genesis by using the promo code : qa4zyl