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RE: Got A USD Tether Wallet Address From Bitshares DEX, Then Sent 300 SBD To @changelly To Get USDT Tokens In Return But Can't Find Neither; Are They Lost?
From my experience a persistent and polite exchange with support through email eventually leads to the resolution of these issues. I've spent 3-4 weeks sometimes resolving an issue or simply waiting for support services to work through a backlog.
My best advice is patience, polite discussion and persistent follow up.
Woah thank you! So there is a chance! Thank you! Will work on that. It feels good that @changelly and @bitshares are on steemit as well! Will give the testimonies in another post, when that time comes!