Rich, I am glad to hear this. At the same time, you asked for my help and the help of other folks in getting this far with the resolution of your dispute.

To then keep the details from us is not right. This is a public matter. You requested, and got, help.

We deserve the same level of detail when it comes to the resolution as it did when it was just a complaint.

Anything else is bad faith. I'm flagging this but am willing to unflag it if you remedy this.