After the Flood: Even When You Think You're Done... You're NOT
As regulars to these pages know, a couple of weeks ago we had a flood in our gallery, as a result of a freak weather system passing through town, causing 7-8" of water to enter our store. If you're interested, you can read about the whole experience in this post.
On last Friday, we finally opened the gallery again, after being closed for nine days.
Of course, we were quite happy to be open again!
But Wait... Not So Fast!
It's tempting to say that we survived the experience and that everything is back to normal now. But that isn't really the truth. Sure, we're "open for business" but the event is far from gone and forgotten.
The "taking stock and accounting" for the impact of the event remains-- in the form of listing and documenting everything that was damaged and lost as part of the flooding.
We have already learned that our insurance claim has been rejected because the water entered the building from the outside. Ironic, that. If a water pipe had burst and flooded our premises, the insurance would have covered the damage, but since we were dealing with rainwater from the outside... we were not covered. And since we're not actually located in a floodplain, flood insurance doesn't cover, either... because we had a "surface water event."
This, we learned from a lengthy conversation with our insurance adjuster today who "hated to be the bearer of bad news."
Or so she said.
Next in Line
So our next option is to make a claim with the city, on the grounds that the drains in the parking lot had not been maintained properly... which IS true.
Thankfully, we are not alone-- the three other businesses that flooded and our landlord are all going that direction now.
So far, the city has "been receptive" and forthcoming in providing assistance in making a claim for damages... so that at least offers a small glimmer of light at the end of the tunnel.
In the Meantime: Life is Expensive!
Of course, the other issue the gallery faces now is that we were closed for business for nine days ("loss of revenue," in legal terms) and we had to repurchase a bunch of things that were lost-- from power strips to packing supplies, with cash, up front. And we incurred cleaning fees and had other expenses.
So I'm sure you can see where this is going: on one side, we had no cash coming in, on the other, we had way above normal expenses.
And, of course, now rent is due in five days' time. Hopefully, we can negotiate something with the landlord, since they were-- after all-- "front and center" to the whole incident, and also incurred damages they are trying to reclaim from the city.
The Point...
... of this post isn't to "cry a river" or whine about our situation... but to illustrate for others (who might have galleries or other businesses) that even when things appear to be back to normal, they aren't necessarily, quite yet.
The other point to illustrate is that no matter how well insured you think you might be... or how well prepared you think you are... odds are it's not as "well prepared" as you originally thought.
People often overlook "emergency preparedness" or shrug it off with an air of "the odds are so remote, it will never happen to us!" but it does. So be prepared!
Thank you for reading! Red Dragonfly is a proud member and supporter of the @sndbox creative initiative.

The Red Dragonfly is an independent alternative art gallery located in Port Townsend, WA; showcasing edgy and unique contemporary art & handmade crafts by local and worldwide artists. All images are our own, unless otherwise credited. Where applicable, artist images used with permission.
I hope your landlord understands and is flexible given the circumstances. I'm sorry you two have had such a set-back...I know you'll recover but it will take time of course.
I would likely be put out of business if we had a disaster here because we're so close to the bitter edge financially. I'm doing my best to change that and create a buffer but it's not always easy to control whether people will buy my work. In any case, my fingers are crossed for the two of you!
Thanks @natureofbeing... it's mostly the short term squeeze that's tough; at one end, losing nine days because we were closed... at the other, having to use up-front cash to pay for cleaning, a couple of much needed fixtures, replacing 90% of our shipping supplies, replacing at least he basics in pre-cut mats and pre-assembled frames. Zero coming in, and triple our usual expenses going out... not a happy blend!
We just need to get through the next 30 days, and we should be fine. Thanks for the good vibes!
Insurance companies never fail to impress!! NOT.
Have you seen the movie "The man who sued GOD" ?
A comedy about insurance companies & "acts of god", worth a laugh at this time. I feel for you.
It's nuts. And we're wondering just WHY we are bothering to send premiums to these people.
Haven't heard of that movie-- I'll check it out! We could use a laugh, these days.
No such thing as being too prepared. The landlord obviously knows what is going on, so I'm certain that things can be worked out. Insurance sounds like super tricky business, to cover the most, without covering your particular situation.
We grow up thinking that all problems are an easy fix. At the very least you are makijg progress, and "reopening for business" is still a large step in this.
Don't get me wrong, we're definitely happy to be open again! It's just all the paperwork and follow-up which takes hours of time and effort we could be using for something more productive. It's good that our landlord has a fair amount of klout in the community, so I'm guessing the city insurance adjusters will not want to get on his bad side!
Crossing fingers for the best,
Mhmm! I didn't mean anything bad by it, and am glad that you could reopen quickly! Your landlord and other business around you got your back c:
Wishing you all the best,
@shello
Oh, nothing bad interpreted @shello... it's just our general frustration level gets stretched sometimes!
I believe ya! xD
The insurance is maddening!!!!
The way there always seems to be "an exception" does make you wonder why you even bother...!