100 Articles on American Express Curated Publication List

American Express is one of the major innovators for payment cards and has pushed quality of service above all else with their products. They have innovated on data mining from their cardholder data, and also focused on created travel services and new forms of security such as generative credit card numbers for use on the web.

They also have experimented with partnerships such as foursqure's social currency app. As a major player in the payments space, their approach to culture and innovation is helpful to analyze when building any kind of cryptocurrency payment system.

To this end, here are the hundred most cited articles mentioning "American Express" in their title.

1. "Merchant: American Express Seeks to Mine Its Data on Cardholder Spending Patterns". L Fickenscher. 1997. American Banker. 142 cites.
2. "The market for shares of companies with unlimited liability: the case of American Express". PZ Grossman. 1995. journals.uchicago.edu The Journal of Legal Studies. 67 cites.
3. "THE ROLE OF PUBLIC LAW IN PRIVATE DISPUTE RESOLUTION: REFLECTIONS ON SHEARSON/AMERICAN EXPRESS, INC. V. McMAHON". GR Shell. 1988. Wiley Online Library American Business Law Journal. 48 cites.
4. "Benefit segmentation of US international travelers: an empirical study with American Express.". JN Goodrich. 1980. cabdirect.org … travelers: an empirical study with American Express.. 45 cites.
5. "American Express Offers temporary CC numbers for the web". TC Green. 2000. Sep . 44 cites.
6. "Becoming the best place to work: Managing diversity at American Express Travel related services". EW Morrison, JM Herlihy. 1992. Guilford Press Diversity in the Workplace. 43 cites.
7. "American Express: The unofficial history of the people who built the great financial empire". PZ Grossman. 1987. Crown Pub . 38 cites.
8. "Driving performance results at American Express". J Young. 2001. asq.org . 35 cites.
9. "Activity Based Total Quality Management at American Express". D Carlson. 1993. ci.nii.ac.jp Journal of Cost Management. 33 cites.
10. "American Express Taps Into the Power of Emotional Intelligence.". S Hays. 1999. elibrary.ru Workforce. 32 cites.
11. "American Express: a century of service". A Hatch. 1950. Garden City, NY: Doubleday . 29 cites.
12. "Reengineering at American express: the travel services group's work in process". RH Ballou. 1995. pubsonline.informs.org Interfaces. 27 cites.
13. "American Express raises corporate giving to marketing art". N Josephson. 1984. Advertising Age. 27 cites.
14. "Classwide Arbitration and 10b-5 Claims in the Wake of Shearson/American Express Inc. v. McMahon". DR Waltcher. 1988. HeinOnline Cornell L. Rev.. 26 cites.
15. "Integrating public service and marketing differentiation: an analysis of the American Express Corporation's “Charge Against Hunger” promotion program". RA Nelson, AM Kanso, SR Levitt. 2007. Springer Service Business. 25 cites.
16. "American Express and AI: Don't leave home without them". H Newquist. 1987. AI Expert. 25 cites.
17. "HR as a strategic partner: Culture change as an American Express case study". U Fairbairn. 2005. Wiley Online Library Human resource management. 22 cites.
18. "More Than Class Action Killers: The Impact of Concepcion and American Express on Employment Arbitration". IS Szalai. 2014. HeinOnline Berkeley J. Emp. & Lab. L.. 22 cites.
19. "Emotional competence development and the bottom line: Lessons from American Express financial advisors". D Lennick. 2007. books.google.com Educating people to be emotionally intelligent. 20 cites.
20. "American Express". RQ v Shearson. 1904. Inc. 19 cites.
21. "The Authorizer's Assistant: A Knowledge-Based Credit Authorization System for American Express". JM Dzierzanowski, KR Chrisman, GJ MacKinnon…. 1989. aaai.org Proceedings of the …. 18 cites.
22. "Automated Speech Recognition (ASR) History Within American Express". A Bounds. . AMEX Travel Related Services Memo. 18 cites.
23. "The global service quality measurement program at American Express Bank". JA Oxman. 1992. Wiley Online Library National Productivity Review. 16 cites.
24. "American Express launches Social Currency app powered by foursquare". C Thompson. 2010. About Foursquare Blog. 16 cites.
25. "American Express partners with foursquare for nationwide deals". C Thompson. 2011. About Foursquare Blog. 16 cites.
26. "Don't buy shares without it: Limited liability comes to American Express". MI Weinstein. 2008. journals.uchicago.edu The Journal of Legal Studies. 16 cites.
27. "Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA". FD Wiersema. 1998. sinbooksret.com . 15 cites.
28. "An American Express/IBM consortium benchmarks information technology". P Prairie. 1993. emeraldinsight.com Planning Review. 14 cites.
29. "American Express offers temporary CC numbers for the Web, The Register". TC Greene. 2000. . 14 cites.
30. "Big Bang Change: At American Express, HR increased its value by becoming consultative rather than administrative, automated rather than paper driven …". S Overman. 1994. Society for Human Resource … HR MAGAZINE. 13 cites.
31. "American Express/Barclaycard". P charge my Access. . Diners Club. 12 cites.
32. "House of cards: Inside the troubled empire of American Express". J Friedman, J Meehan. 1992. Putnam Pub Group . 11 cites.
33. "The American Express case: public good or monopoly?". GP O'Driscoll Jr. 1976. journals.uchicago.edu The Journal of Law and Economics. 11 cites.
34. "The American Express". G Corso. 2014. books.google.com . 11 cites.
35. "Effectively managing employees to get results in a diverse workplace such as American Express". V Alexander, C Havercome…. 2015. search.proquest.com Journal of Business …. 9 cites.
36. "AMERICAN-EXPRESS-SERVICE THAT SELLS". JP Newport. 1989. TIME INC TIME & LIFE BUILDING … Fortune. 9 cites.
37. "American Express goes high-tech". J Markoff. 1988. New York Times. 9 cites.
38. "Guia American Express: Portugal". F McDonald. 2007. London: Dorling Kindersley Limited. 9 cites.
39. "American Express, its origin and growth". RT Reed. 1952. Newcomen Society in North America . 8 cites.
40. "Evaluating customer acquisition at American Express using multiple objectives". RL Keeney, Q Lin. 2000. Interfaces. 8 cites.
41. "American Express Acquires License for Bank One's Triumph Card Processing Software, PR Newswire Association". NPR Newswire. . Inc. 8 cites.
42. "″Why American Express Gambled on an Expert Database.″". J Rothi, D Yen. 1990. Information Strategy: The Executive′ s Journal, Spring. 8 cites.
43. "American Express Company: project homebound". JG Raney Jr. 1985. dl.acm.org Proceedings on Office workstations in the home. 8 cites.
44. "Shearson/American Express v. McMahon: Broadened Domain of Arbitration in USA". MF Hoellering. 1987. HeinOnline J. Int'l Arb.. 7 cites.
45. "American Express online travel service flies high.". S Girishankar. 1997. elibrary.ru InternetWeek. 7 cites.
46. "Vendetta American Express and the Smearing of Edmond Safra". B Burrough. 1992. philpapers.org . 6 cites.
47. "Rodriguez de Quijas v. Shearson/American Express, Inc.: Is Securities Arbitration Finally above Suspicion". LW Moore. 1989. HeinOnline Ky. LJ. 6 cites.
48. "Delta and American Express Introduce". PR Newswire. 2000. Always Double Miles Feature on Delta SkyMiles® …. 6 cites.
49. "MasterCard□ American Express□ Choice". C my DVISA. . Credit cards accepted only for orders addressed. 6 cites.
50. "Intelligent systems at american express". RS Didner. 1995. Intelligent systems for" nance and business. Chichester …. 6 cites.
51. "The Earnings Magic at American Express". CJ Loomis. 1984. TIME INC TIME & LIFE BUILDING … Fortune. 6 cites.
52. "Shearson/American Express v. McMahon: The Expanding Scope of Securities Arbitration". PA Shub. 1987. HeinOnline Nova. L. Rev.. 6 cites.
53. "American Express Introduces Corporate Travelers Checks". E Tahmincioglu. 1992. UPI, Feb. 5 cites.
54. "American Express Affiliate Plans Interactive Phone Service". S Wollenberg. 1989. The Associated Press . 5 cites.
55. "Emotional competence training program--American Express". P Smith. 1994. Consortium for Research on Emotional Intelligence in …. 5 cites.
56. "… Sets Out to Lure Back Diners; Credit Card Giant Unveils New Marketing Program During 72nd NRA Show; American Express Co.; National Restaurant …". PO Keegan. 1991. Nation's Restaurant News. 5 cites.
57. "American Express kept a (very) watchful eye on charges". R Lieber. 2009. New York Times. 5 cites.
58. "American Express, Financial Services [online],[retrieved on Aug. 16, 2001]". FPM Easy. . Retrieved from the Internet. 5 cites.
59. "Buffett boosts american express stake to 9.8%, acquires 8.3% of PNC bank". TL Obrien, M Murray. 1995. Wall Street Journal. 5 cites.
60. "American Express, 1850-1950". A Hatch. 1950. New York: Doubleday . 5 cites.
61. "American Express Introduces New Corporate Service with MCI". N Muller. 1992. PR Newswire, Nov. 5 cites.
62. "History of the Express Companies: And the Origin of American Railroads. Together with Some Reminiscences of the Latter Days of the Mail Coach and …". AL Stimson. 1858. books.google.com . 5 cites.
63. "American Express Applies for a New Line of Credit". S Solomon. 1995. nyu-staging.pure.elsevier.com . 4 cites.
64. "Service quality measurement at American express traveler's cheque group". JF Welch. 1992. Wiley Online Library National Productivity Review. 4 cites.
65. "American Express Company". H Golub. 2004. Philanthropy at American Express Report. 4 cites.
66. "American Express Company Prospectus". L Brothers. 1984. Jul Y. 4 cites.
67. "American Express to buy 2 top supercomputers from Thinking Machines Corp". J Markoff. 1991. New York Times. 4 cites.
68. "Shearson/American Express, Inc. v. McMahon: What's Left For the Courts in Securities Litigation?". JM Girault. 1987. Tul. L. Rev.. 4 cites.
69. "American Express Interactive". L Applegate. 2001. Harvard Business School. 4 cites.
70. "Boycott Threat Spurs American Express to Rethink Fees". P Pae. 1999. Wall Street Journal—Eastern Edition B. 4 cites.
71. "Synergy works at American Express". MJ Williams. 1987. TIME INC TIME & LIFE BUILDING … Fortune. 4 cites.
72. "American Express: Anatomy of a Coup". BD Fromson. 1993. Washington Post. 4 cites.
73. "For many college youths, credit cards east to get; American Express article; St". JB Quinn. 1989. Louise Post-Dispatch. 4 cites.
74. "Answering a Call that was Never Made: The Unwarranted Congressional Assault on Shearson/American Express, Inc. v. McMahon". BM Thompson. 2009. HeinOnline U. Miami L. Rev.. 4 cites.
75. "American Express: The People Who Built the Great Financial Empire". PZ Grossman. 1987. books.google.com . 4 cites.
76. "Investing for Middle America: John Elliott Tappan and the Origins of American Express Financial Services". K Lipartito, C Peters. 2001. books.google.com . 4 cites.
77. "How P&G and American Express Are Approaching AI". TH Davenport, R Bean. 2017. Harvard Business Review (blog). 4 cites.
78. "American Express". D Ward. 1984. business.americanexpress.com Motor. 4 cites.
79. "American Express". V MasterCard, D Amex. . Discover, and the monthly payment plan available …. 4 cites.
80. "Rozwój głównych wartości przedsiębiorstwa na podstawie najlepszych praktyk firm Microsoft, Saturn Corporation i American Express". A Stachowicz-Stanusch. 2008. ipiss.com.pl . 4 cites.
81. "The route to TQM at American Express". L Vendrig. 1996. emeraldinsight.com Managing Service Quality: An International Journal. 3 cites.
82. "Harvey Golub: Recharging American Express". DA Garvin, A March. 1996. hbs.edu . 3 cites.
83. "Instilling a Culture of Winning at American Express.". G Giglio, S Michalcova, C Yates. 2007. search.ebscohost.com Organization …. 3 cites.
84. "In re American Express Merchants' Litigation". ZM Sugarman. 2012. HeinOnline Ohio St. J. on Disp. Resol.. 3 cites.
85. "Madison Avenue Discovers Adoption: American Express, Kodak, Up Close and Dateline Illustrate Changing Coverage of Adoption". KB Creedy. 2003. Taylor & Francis . 3 cites.
86. "Richardson's American Express Building". JC Webster. 1950. JSTOR Journal of the Society of Architectural Historians. 3 cites.
87. "Ross et al. v. American Express et al.". NA Welsh, SJ Ware. 2014. HeinOnline Disp. Resol. Mag.. 3 cites.
88. "Social Strategy at American Express". M PISKORSKY, D Chen. 2012. elishacuthbert.yolasite.com Harvard Business School. 3 cites.
89. "American Express to Install USSR's First ATMs". DO Tyson, O David. 1988. The American Banker. 3 cites.
90. "Reduce closed store passive suppression uncallables at American Express". S Kim. 2000. ASQ; 1999 ANNUAL QUALITY CONGRESS PROCEEDINGS …. 3 cites.
91. "American Express (Amex may not be used in North America)". V EuroCard. . Orders. 3 cites.
92. "American Express OPEN gets real". S Callahan. 2004. B to B. 3 cites.
93. "American Express". PZ Grossman, H Elders. 1987. Newstrack . 3 cites.
94. "American Express". S De Quijas. . Inc. 3 cites.
95. "American Express Unit Orders 1,000 Electronic Banker Systems from Electronics Clearing House, Ap. 18, 1991". ECH HSE. 1991. Dialog File. 3 cites.
96. "Intro to Data Mining for Small Businesses [interaktyvus] 2010 American Express Company [žiūrėta 2010m. sausio 11d.]". B Ritholz. 2009. Prieiga per internetą: http://www. openforum. com/idea …. 3 cites.
97. "Shearson sets plan to reduce pressure on fledgling brokers: American Express unit to pay a guaranteed salary to aid in building up client bases". M Siconolfi. 1992. Wall Street Journal. 3 cites.
98. "or American Express (circle one) Exp". Q VISA, D MasterCard. . Date. 3 cites.
99. "Some Major American Express Holders Voice Disappointment About Robinson". S Pulliam, S Lipin. 1993. Wall Street Journal. 3 cites.
100. "Gerald P., Jr (1976),'The American Express Case: Public Good or Monopoly?'". O'Driscoll. . Journal of Law and Economics. 3 cites.

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