We're excited about Prime Air — a future delivery system from Amazon designed to safely get packages to customers in 30 minutes or less using small unmanned aerial vehicles, also called drones. Prime Air has great potential to enhance the services we already provide to millions of customers by providing rapid parcel delivery that will also increase the overall safety and efficiency of the transportation system. Putting Prime Air into service will take some time, but we will deploy when we have the regulatory support needed to realize our vision. 

       FREQUENTLY                        ASKED                             QESTIONS

1. Is this science fiction or is this real?

 It looks like science fiction, but it's real. One day, seeing Prime Air vehicles will be as normal as seeing mail trucks on the road. 

2. When will I be able to choose Prime Air as a delivery option?

 We will deploy when and where we have the regulatory support needed to safely realize our vision. We’re excited about this technology and one day using it to deliver packages to customers around the world in 30 minutes or less. 

3. How will it work?

Amazon Prime Air is a future service that will deliver packages up to five pounds in 30 minutes or less using small drones. Flying under 400 feet and weighing less than 55 pounds, Prime Air vehicles will take advantage of sophisticated “sense and avoid” technology, as well as a high degree of automation, to safely operate beyond the line of sight to distances of 10 miles or more. 

4. Where are you building and testing?

We have Prime Air development centers in the United States, the United Kingdom, Austria and Israel. We are testing the vehicles in multiple international locations. 

5. How are you going to ensure safety?

Safety is our top priority. Our vehicles will be built with multiple redundancies, as well as sophisticated “sense and avoid” technology. We will not launch Prime Air until we are able to demonstrate safe operations. 

6.  How will Amazon integrate Prime Air vehicles into the airspace?

We believe the airspace is safest when small drones are separated from most manned aircraft traffic, and where airspace access is determined by capabilities. 

7. When will I be able to choose Prime Air as a delivery option?

We will deploy when and where we have the regulatory support needed to safely realize our vision. We’re excited about this technology and one day using it to deliver packages to customers around the world in 30 minutes or less.