All Serve

11:52AM
Mon
hi po
gandang umaga po
pwedi po bang magpatulong?

AllServe
Yes sir?

Mon
mali po nabili kong load
redzen $20 dapat
kaso webzen $20 nabili ko
ano po dapat gawin para maging redzen $20?

mu legend po ang nilalaro ko
redzen coin load po kasi ang dapat gamitin.

AllServe
Sir, we will forward your concern to their support, and we'll see what we can do. Thank you.

Mon
hinahabol ko po kasi yong event na 30% disount sa mu legend.
http://mulegend.webzen.com/en/News/Notice/membership-up-to-30-discount-1430814
ngayong araw po magtatapos ang event @ 11:59pm
sana ma top up ko po ngayon araw.
sige po salamat. maghihintay po ako. wag lang sana lumampas ng 11pm

AllServe
We'll get back to you as soon as we receive their response. Thank you.

Mon
ok po
3:44PM

AllServe
Please see below response of their support:

Thank you for contacting us regarding the client’s inquiry.
Unfortunately, we regret to inform you that we are unable to convert Wcoin to Redzen.
Please kindly advise the client to use Wcoin for our various games such as MU Online, Flyff, Rappelz and C9.
We deeply apologize for being unable to assist your request.

Thank you.

Mon
ok
pwedi po bang marefund?

AllServe
Unfortunately, we cannot do refund/return of epins as it was already dispensed in our system. And the transaction was valid.

Thank you for your understanding.

Mon
ok po
salamat po sa time nyo.

sa flyff ko nalang po ginamit bwahahaha

AllServe

Seen by AllServe at 3:57pm

NOTE: INGAT NALANG PO KAYO SA PAGBILI NG ONLINE LOAD. BASAHIN AT INTINDIHIN NYO PO NG MABUTI BAGO BUMILI NG ONLINE LOAD.