Introduction: Bittrex-Ryan Your first line of support
My name is Ryan and I'm usually your first line of support when you submit a ticket to Bittrex support. I joined the Bittrex team over two years ago. I had previously coded and maintained the exchange CryptoALTeX, but the work load was too much and the Bittrex team asked me to join their team as the first line of support for customers. Currently I typically get the first touch on all customer support tickets and escalate to Richie if it's something that requires a more hands on approach with the system.
Personal Life
A little about me. I'm 34 years old, married and have two daughters and a child of unknown sex in the oven right now. I enjoy spending time in the mountains, biking, hiking, fishing, camping, etc. I also enjoy gaming (CS:GO mostly) and playing guitar in whatever bits of free time I can find. I have been a hobbyist with computers since my early teenage years.
Career
My love of computers has allowed me to develop a broad base of skills and apply them to information security. In 2009 I received a master's degree in Information Assurance from Norwich University and formally started my information security career path. Currently I am an information security analyst for a very large photo storage company and have previously worked in the payment card industry as a principal security engineer.
The view
I leave you with a picture from the camping trip I did this past weekend. 10 miles of hiking to get to this gem of a lake that is absolutely loaded with trout.
Fake! where's your steemit sign! :) J/K, this is the real Ryan that most of you who email [email protected] interact with.
Fake? why is this fake?
Founder and alot of whales vote this, i dont think they would like to do that if this actualy was fake?
You jellous? I think this is 100% real on the proof of the big whales who vote it :)
HelloRayan, welcome onboard this great project :)
Hope you enjoy your stay over here mate :)
I like Bittrex, so keep up the good work ;)
-Regards
Turn that sarcasm detector up a bit.
we wouldave known already if it was a fake
Looks like this is a FAKE bill who doesn't recognise real Ryan
@bittrex-ryan
Fakeeeeeeeeeeeeeeeeeeeeeeeeee...
welcome :)
by popular demand.
You should paint Steemit on verification paper :/
Told you guys, this was real ;)
To the moon with the article... nice to see the face behind :) Welcome !
Hi, I apologize for writing here, but I need help checking my bittrex account. He still did not validate my documents. my ticket 367933
Hey Ryan I’m in a huge situation where I deposited NXT to BITTREX and forgot add the message! It’s a lot of money and with the ignis drop it’s even more. I’m reaching out here in hopes of a faster response regarding my issue as the air drop is 3 days away! Thanks man! #860153 if this can get resolved it will be a fantastic Christmas thanks!
Welcome aboard and thanks for your sharing, namaste :)
How dare you, Ryan?! You know that the Steemit community only believes people who hold up white rectangular sheets of paper!
Did you catch any? Trout that is?
Yup, my first time catching them using flys. The lake is packed with fish. Water is crystal clear. I can't wait to go back :)
@bittrex-ryan @bittrex Hello I've been trying to update my email address for a few weeks now, please see the information below that I sent to Bittrex support for REQUEST #80710
To update my email I was told i needed to provide the information below,
Thank you, below is the information you require to prove ownership of my account under [email protected], an email I do not have access to anymore, once verified please update my email to [email protected]
View my account balances at this link https://drive.google.com/open?id=0BwhPQN7dswc8T2tVMnNBNHo1cXM
06/06/2017 04:35:58 PM 06/06/2017 04:34:38 PM BTC-SYS Limit Sell 0.00007398 2955.44960884 2955.44960884 0.00007397 0.21809755
05/29/2017 08:45:22 PM 05/29/2017 08:44:09 PM BTC-SYS Limit Buy 0.00004923 45.53203534 45.53203534 0.00004922 -0.00224714
05/29/2017 08:42:38 PM 05/29/2017 08:42:38 PM BTC-SYS Limit Buy 0.00005000 2909.91757350 2909.91757350 0.00004922 -0.14361337
05/29/2017 07:15:36 PM 05/29/2017 07:07:24 PM BTC-XRP Limit Sell 0.00010192 1433.14048208 1433.14048208 0.00010191 0.14570052
05/28/2017 06:02:54 PM 05/28/2017 06:02:54 PM BTC-XRP Limit Buy 0.00010714 1433.14048208 1433.14048208 0.00010702 -0.15377249
View my transactions at this link https://drive.google.com/open?id=0BwhPQN7dswc8d0hKcHpxOGlVZjg
https://drive.google.com/open?id=0BwhPQN7dswc8RG1oRDJJTEdqRVE
Other I've used may have used are 107.77.200.154 and 2602:306:8bb7:2330:5191:fcd4:2c8a:fce5
Oh, wow, it's the Ryan from Bittrex! I had formed a picture of you in my head, and you are nothing like it. Haha! Welcome to Steemit.
I've been a big fan of bittrex (and it's story) for years now. Keep up the awesome job that you guys do in support of the crypto community!
Hi @bittrex-ryan without your exchanger I would be lost!