Traveling and enjoying a good hotel is a mundane pleasure that many enjoy. The attention, the good taste and the details define a hotel of class and quality.
When leaving home we want to be treated like kings, that when we pick up the phone and ask for something, we are treated quickly and effectively and efficiently.
Hotel chains take care of these aspects to the millimeter to preserve prestige and increase their reputation. There is nothing more effective than word of mouth to attract or alienate the clientele.
My favorite in Caracas is the Melia ... only with the floral arrangements of the entrance is what they charge. The last time they were orchids ... no comments!