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Months of follow ups go beyond "mistakes and forgetting." I have been very patient and would just like my refund so we can put this behind us. I sent you my Bitcoin deposit address yesterday morning (for the third time.)

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Eric, you may sit by your computer eagerly awaiting every incoming email. My guess is Charlie's time is heavily divided among other much more pressing concerns.

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I'm sorry but you don't know the whole story and there's simply no excuse for what happened here. Believe me, I know what it's like to be busy. If you take someone's money then you deliver what was promised or issue a refund if you can't. It's that simple.