RE: SteemFest²: Bridging the Gap Between Perception and Reality
Thank you for providing your perspective. Regarding the recent failures of steemit, I've been following your articles, as well as the comments of the many users and Ned's replies. To the extent that they can even be called answers. From your point of view, and also from those who wanted to understand what was behind the difficulties and poor performance, it all makes a lot of sense. Intensive study of the subject requires a high level of understanding of Steemit's technical functioning. The mass of users will probably be no techs, although I can see that there are an incredible number of technically savvy people here. If the product or service of a company hooks on the frontend, then I as a user who does not want to read himself into the backgrounds and technical details and certainly does not know who he can turn to is dependent on transparent communication.
Of course word-of-mouth propaganda is carried out in such a way that you make a good financial cut on steemit, otherwise people would certainly not invest here with their money. The users are basically like unofficially engaged salesmen, who of course work with arguments that the company can distance itself from at any time, because it is not communicated by them at all. All the riches that can be seen here, by browsing the accounts, can be interpreted in such a way that even small fish can make a significant profit at some point. Apart from that, I assume that the management and development team does not suffer from poverty and has plenty of financial resources to hire a company spokesperson who works hand in hand with a technician. With the failures of Steemit, it would have been enough for the normal user to see a window popping up when opening the platform, which indicates that the technical problems are currently being serviced and other relevant information that does not deter an unsophisticated user.
For such beginners, the role of widnesses is completely unclear and some people do not understand it even after months.
Your role here is in my view that of a company spokesman. And why wouldn't I be? It's good that you're doing this, and you have your reasons. But I always find it difficult if a company has not officially given you this assignment and you basically act on your own responsibility. I do not think it is necessary to have a guilty conscience that the people responsible are being approached hard because communication is insufficient.
If my telephone company has problems, I want to know that they are working on these problems and when they are likely to be fixed. That's exactly what I expect from Steemit. The high-tech companies have the advantage that they have diligent users who take over the tasks of the company in many parts. For example, write reviews and evaluate the reputation of sellers. In the gaming industry, there is a phalanx of game testers who do marketing without the company's order. This is zeitgeist and it has many advantages. The disadvantage is that the company loses its grip and responsibility is not clearly defined.
Since the role of the Witnesses is obscure to me and I don't see through them, it would be good in my opinion to officially engage someone like you and make them the company spokesman. The communication with the board would then not have to be done via personal mail communication. You'd be paid for your time and effort. Sure, you get income from your status here and votes on your articles, but I'd like to ask you if you'd rather be equipped with a clear work assignment?
As I see it, you run the risk of being left out in the rain if you say something that the leadership doesn't like and you can never claim that they have asked you to act on behalf of the company. I hope my objections make sense to you.