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RE: [PLAY STEEM] Push Notifications Issues - How to Resolve (해결법)

@etainclub

Can you check if there is a bug on sign up process. One of my recruit told me that he made his account from playsteem app but when he tries to login, it says username does not exits.

Please check this issue and let me know what to do to get correct sign up and login.

Thanks

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please provide the details. I cannot help unless you provide error message or screenshots. I have neither seen nor been reported such error. You can try the id/password in steemit.com.

Account was created using playsteem app.
username = @perveenn

Password key was saved.

When trying to login on website it give the error "username does not exits"

But The account with this username was successfully created.

IMG-20210504-WA0008.jpg

@etainclub

Here is one more example of the error.

1 - Account created with username @itzhumayal

IMG_20210504_141337.jpg

2 - Password copied and tried login on playsteem app. Error incorrect password.

Screenshot_20210504-141206.jpg

3 - Tried on steemit.com and it says "username does not exits"

IMG_20210504_141303.jpg

are you sure that you clicked the finish button? if not, the account will not be created.

Yes yes. All process was finished and account was created.

Few users created account successfully yesterday byt tiday it is giving this error

I confirmed that the issue exists.

I will look into this issue. thank you.

Thank you for quick response. I hope it will be sorted out soon.

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