The truth of this assertion cannot be denied: What is more, each of us who can recall such experiences can also attest to the fact that the waiting- experience affects our overall perceptions of the quality of set activety/relation
Once we are being served, our transaction with the service organization may be efficient, courteous and complete: but the bitter taste of how long it took to get attention pollutes the overall judgments that we make about the quality of service
There is a mathematical theory of waiting (or queues)
S = P – E.
‘S’ stands for satisfaction, ‘P’ for perception and ‘E’ for expectation.
The point, of course, is that both the perception and the expectation are psychological phenomena. They are not the reality ;)
People are willing to agree to wait this length of time, IF its described before, the actual wait time is started... they are quite pleased to be seated earlier, thus starting the meal with a more positive feeling.
Occupied Time Feels Shorter Than Unoccupied Time.
activety while waiting, like getting a drink, seems less time consuming ;)
I’m a very impatient person, and standing in a slow-moving line, or waiting on a call. is one of those very small, maddening aspects of life that drives me crazy.
As often happens, however, when I learned more about the experience, it became more interesting to me. :D LOL
People want to get started
Menus handed to you while you wait is A p methods of service-related time-fillers O.o and a mindtrick, so the sense the ‘service has started: we know that you are here’. Humans waiting to make their first human contact are much more impatient than those who have ‘begun’: in other words, preprocess waits are perceived as longer than in-process waits. ^^
Anxiety makes waits seem longer.
If you think you’ve chosen the slowest line ....the wait will seem longer.
Humans wait more calmly when they’re told, “The doctor will see you in thirty minutes” OR 'Or i text you later' , than when they’re told, “The doctor will see you soon.”
Unexplained waits are longer than explained waits.
We wait more patiently for the pizza guy when there’s a thunderstorm than when the sky is clear.
And secondly, waiting on melted cheese, can be longer then waiting to pay that bill; AS yeah i rest my case; its melted cheese ;)
Unfair waits are longer than equitable waits.
Humans are consered about - fair.
Waiting on a crowded subway platform, when there’s no clear, fair way to determine who gets on the next tarin. The “FIFO” rule (first in, first out)
Is a great rule, when it works. But sometimes certain people need attention more urgently, or certain people are more valuable customers. Then it gets trickier.
Solo waits feel longer than group waits.
The more people engage with each other, the less they notice the wait time. In fact, in some situations, waiting in line is part of the experience
Waiting is boring and unproductive
Do not wait; the time will never be 'just right.' ^^
Il be waiting to hear youR responce, to my wait^^;)
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|Lens||Canon EF S18-55mm f/4-5.6G|
|Owner||All Rights reserved,original content by @swedishdragon|