Poloniex Solves $70,000 Account Balance Issue After Reddit Complaint

in #poloniex4 years ago

Some Poloniex users are getting fed up with the company right now. Ever since the platform saw an influx of new users, the number of issues started piling up. GpuShack President, Alexander Levin, is one of the people who has taken issue with Poloniex. According to his statement, he is no longer able to access his account and there has been no response from support for nearly a month now.

Another Major Complaint About Poloniex
As though the DDoS issues and ZCash issues were insufficient to keep individuals far from Poloniex, this most recent snippet of data may do the trap. Another Reddit post seemed before today, in which the ethOS originator - and GpuShack President-Alexander Levin clarifies his grievances with the organization. All the more particularly, his record adjust is worth $70,000, however he can't get to his record, have the assets exchanged. He additionally can't get any reaction from the Poloniex bolster group.

These issues ended up plainly clear when Levin got an email asserting how somebody endeavored to get to his Poloniex account. This "programmer" likewise attempted to pull back assets to an obscure address. The exchange was blocked because of withdrawal affirmation being set up by Levin. The assets are as yet safe in his record, yet the issues don't end there. Keeping a lot of cash in a Poloniex account is requesting inconvenience at some point or another.

To exacerbate the situation, it additionally shows up the programmer successfully actuated two-factor confirmation for Levin. It is hazy why he didn't empower it himself in any case. Having the 2FA security expelled is for all intents and purposes incomprehensible right now unless Poloniex bolster mediates in the issue. They are not slanted to do as such, by the look of things, as this issue has been unresolved for over a month now. That is totally unsuitable these days.

Regardless of sending various help tickets to Poloniex, the organization has not reacted once. It additionally can be viewed as an indication of how the exchange is managing some bankruptcy issues, in spite of the fact that that is unimportant hypothesis as of right now. Withdrawal delays, wallets being taken disconnected, and other system issues result in a noteworthy issue for Poloniex and their clients. Nobody would be astounded if the organization does not have the important assets to honor all withdrawals in the meantime.

Gratefully, it appears the issue at last got resolved after Levin took his dissatisfaction to Reddit. It is astonishing how much function should be possible unexpectedly when this data is imparted to the general population. It appears Poloniex staff members are more active on Reddit than through their own help gateway on occasion. Levin figured out how to get subsidizes out successfully, which is the most vital part. In any case, seeing this prominent altcoin exchange struggle so much since they are unwilling to enhance client bolster is extremely troublesome.

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Source: https://themerkle.com/poloniex-solves-70000-account-balance-issue-after-reddit-complaint/

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Good article

thanks gdreyer

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