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RE: What's in your tool box

in OCD6 years ago

One that I use on a regular basis at work "the standard you walk past, is the standard you accept" - basically, if something isn't right, it's my problem to make sure it gets corrected.

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That's a really good one, especially in this day and age when near enough is good enough most often than not. It's like the behaviour we accept, customer service for example. If we accept sub-standard service then that's what becomes the norm. Good one Brad!

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