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Smartsteem does not appear to be an exchange. Not being an exchange i do not see how you can convert to local currency.
This does not look good...not so long ago you said cost was 12000 usd now 9500 usd.

This does not look good. You may have to provide proof of hospital bills. I am highly disappointed. This kind of thing makes me not trust people here on steemit.

If this be a scam i want to appoligize to all my followers...

I think people are willing to help according to their capacity. You'll be doing yourself and your grandma a favor if you show us some bills from the hospital with clear proof of payment. It would also be really cool if can show some screen shots of the transaction.

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