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RE: Business Owners Don't Get Vacation: They Have to Create Them
I've found for non emergency work break your clients in a month ahead of time with a heads up, and it goes really smoothly (as long as it's just one 5 day period with of course weekends included).
That's an excellent approach. The downside to providing a platform as a service is there are no clients where arrangements like that could be made. Instead there are thousands of websites relying on our service 24/7.
The upside is... having no clients. :) Also, the recurring revenue is great in that we don't have to bring in new clients every month to stay profitable. Since we're a bunch of developers, sales isn't exactly our thing.
I see. So downtime is your primary enemy, 24/7. Nice not having clients though! :-)